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GOOD DAY, READERS.

Mews is cutting 15% of its roughly 1,350-person staff — its deepest restructuring since the pandemic — and founder and CEO Richard Valtr is pointing to AI and "roles built for an era that is ceasing to exist." The restructuring is designed to have workers own more of the work from start to finish.

The cuts come as other travel and travel-adjacent tech companies have been trimming staff while reworking their businesses around automation, artificial intelligence, and leaner operating models.

Women Leading Travel Leadership Exchanges

The most senior women in travel are meeting as peers in New York, Montreal, Chicago, and Las Vegas.

Each Exchange fills a room where 90% of attendees are director-level or above, built for the candid conversations that happen away from the main stage.

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Mews Cuts 15% of Staff, Points to AI in Broad Restructuring — Exclusive

Mews Cuts 15% of Staff, Points to AI in Broad Restructuring — Exclusive

by Adriana Lee

Mews says AI can remove the handoffs that once slowed work and hurt margins. Now it has to prove a leaner structure can bring hotels closer, not leave them with less.

Hilton Opens Direct Line to Navan, Cutting Out Corporate Travel Middlemen

Hilton Opens Direct Line to Navan, Cutting Out Corporate Travel Middlemen

by Sean O'Neill

Hilton and Navan have launched a direct booking connection that skips distribution middlemen, giving the hotel group more control over retailing. It's an early step in a broader corporate travel push to overhaul how road warriors book hotels.

Who Owns Your Passport Expiry Date?

Who Owns Your Passport Expiry Date?

by Rafat Ali

The travel industry has owners for issuance, verification, and conversion. The missing layer is readiness, and the traveler owns the failure.

MSC CRUISES + SKIFT

Regulators are watching how cruise lines handle whale-rich waters, and MSC Cruises isn't waiting to find out what new rules might cost. Its first Alaska season comes with a marine scientist on the bridge, feeding real-time data to navigation officers, a model other lines will be watching closely.

MORNING HEADLINES

Who’s Next After EasyJet? We Size Up 10 Possible Takeover Targets

India’s Biggest Hotel Chain Is Following Its Biggest Travelers

China’s Tongcheng Travel Bids for Dida to Bring Ride-Sharing In-House

Announcing the Skift Live Tourism Summit 2026: The Business of the Live Economy

SKIFT PODCAST NETWORK

Searching for a monthly rental price that was nowhere to be found online, ChatGPT delivered an answer in seconds by pulling from a Facebook group post that could have been years old.

In this clip from Good Morning Hospitality, A Skift Podcast, Wil Slickers, Michael Goldin, and Brandreth Canaley use that real moment to get into the trust gap sitting underneath all the agentic AI hype. Speed is not the same as accuracy and when the agent gets it wrong someone still has to pick up the phone.

SKIFT TRAVEL 200

How are public travel companies performing around the world? The Skift Travel 200 pulls the data you need to understand global market movements. Paid subscribers get full access here.

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