You can see the online travel agencies' varied approaches to AI through their job listings. Expedia’s is the most centralized. Booking Holdings has two AI teams in Tel Aviv, one building proprietary foundational models and the other fusing them into products.
Airbnb, meanwhile, has small teams of extremely senior engineers, and one focus is its trove of 500 million reviews.
The OTAs are clearly tech companies and the job listings seem to show that much of the rest of the travel industry lags.
CURACITY + SKIFT
Explore how AI is disrupting content discovery and shifting traveler behavior — offering travel marketers actionable strategies to drive bookings, build direct relationships, and measure content ROI in today's evolving digital landscape.
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SKIFT PODCAST NETWORK
What if you could book your entire trip just by talking? In this clip from Good Morning Hospitality, Michael Goldin, Jamie Lane, and Brandreth Canaley react to Amazon’s push to turn Alexa into a full travel booking assistant.
From flights to hotels, the vision is end to end trip planning through voice – but not everyone is convinced.
SKIFT TRAVEL 200
How are public travel tech companies performing around the world? The Skift Travel 200 pulls the data you need to know to understand the market. Paid subscribers get full access here.
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