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Airbnb’s New Policy for Hosts: Don’t Ask Guests to Wash Dishes or Strip Beds

The new policy formalizes a lot of things Airbnb has been pushing hosts to avoid as unreasonable in recent years — and thus it comes with more enforcement bite.

What Changed: Airbnb’s first policy on reasonable host requests takes effect Nov. 20, leaving weeks to adapt.

Who it Impacts: Airbnb hosts, property managers, vacation rental operators, and hotel execs watching Airbnb.

What to Watch: Whether cleaning fees rise, how hard Airbnb enforces, and if European host pushback cuts listings.

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Skift Commerce Summit · NYC · November 11

When a platform can rewrite the house rules and hosts find out on enforcement day, the real question isn’t the policy. It’s who controls the terms between the traveler and everyone who wants to sell to them.

On November 11 in NYC, 150 commercial leaders work that question directly, with MCR Hotels’ Tyler Morse, Luxury Escapes’ Adam Schwab, and Citi on who owns the customer when AI books the trip.

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