GOOD MORNING READERS
Long before Mamdani became NYC Mayor, the city’s Office of Special Enforcement launched a review into the city’s Airbnbs. The results are in and they aren’t too pretty, with 27% of approved listings breaking local laws by renting out entire properties rather than renting out rooms to one or two guests as stipulated. NYC built a gate, but forgot to build the fence around it.
For what it’s worth, Airbnb, for its part, is technically in the clear — the law simply doesn't require it to review listings after registration. As the city takes legal action against errant hosts, what's unfolding in NYC could send ripples elsewhere. Cities that have shown strong public opposition to short-term lets — London, Vancouver, Cape Town, Barcelona, Lisbon and Bali — may not be far behind.
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On Monday’s Good Morning Hospitality, Wil Slickers, Michael Goldin, Brandreth Canaley, and Jamie Lane break down how AI is putting pressure on every corner of the travel industry. The conversation starts with Mews’ founder calling out hotels for taking a surface-level approach to AI, focusing on chatbots instead of meaningful improvements to operations and guest experience.
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