GOOD DAY, READERS.
At the Skift Data + AI Summit in New York on Wednesday, the message from AI leaders across travel was consistent: the pilot era is over. Across sessions — from Hilton, Marriott, Expedia, Booking.com, Priceline, Amex GBT, and more — the debates have moved from whether to deploy to who owns it, what it costs, and whether the infrastructure can scale. Hilton's CIO is tracking token consumption. Booking.com’s engineering bottleneck has moved from writing code to coordinating teams. Expedia's tech lead has a rule: anything that touches customer data, you build yourself.
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