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Before selling to Long Lake, AmexGBT saw 46 of 64 potential buyers walk away, most citing AI disruption — the first time that calculus appeared in a fiduciary filing. Separately, Skift found AI agents can generate search costs exceeding the commission on the booking they produce. Three years of AI-as-upside talk, and the downside got the paper trail first.

At the Skift Data + AI Summit, execs gave the internal version a name: tokenomics. In an exclusive, Expedia AI chief Xavier Amatriain revealed travel's response: multi-agent setups with specialized agents are better and more efficient. The Summit's broader verdict was less reassuring — the revenue story is still ahead of the proof.

ASAPP, AVEN HOSPITALITY, SABRE, & SOJERN + SKIFT MEETINGS

To understand how travel companies are preparing for an AI-mediated future, Skift Studio spoke with senior technology, product, and digital leaders across airlines, hospitality companies, travel platforms, and the broader travel technology ecosystem.

EDITOR’S PICKS

The Two-Sided AI Squeeze That Only Travel Faces

June 5, 2026

Travel is the only major industry getting hit from both directions at once: AI search volumes are exploding without converting while total AI token bills internally are rising.

Airbnb’s Brian Chesky Is Creating an AI Lab

June 4, 2026

Is Brian Chesky development of a new AI Lab outside of Airbnb an acknowledgement that building AI capabilities within Airbnb hasn't been up to par? Or are some tech developments like AI too large to sit out without having more skin in the game?

Why Hotel AI Keeps Cutting Costs Instead of Making Money

June 4, 2026

AI can't sell what hotel systems can't see. Until room-level data, guest behavior, and service pricing live in one connected system, the industry's AI gains will stay stuck on the cost efficiency side of the ledger.

Why These Operators Are Skipping the Pilot Phase

June 4, 2026

The hospitality companies scaling AI fast aren't running better pilots. They've stopped thinking in pilots at all.

Expedia Tech Exec on Build Versus Buy: Keep Customer Data Close

June 3, 2026

Acquiring a shiny company to boost your AI ambitions may seem appealing, but buying can sometimes set a company back.

Marriott’s AI Rollout: From Pilots to ‘Points on the Board’

June 3, 2026

Marriott is now in the third phase of its AI rollout, with conversational search the highest-profile launch coming this year. Its top data and AI exec says the harder work is rethinking the workflows underneath.

Why Air Canada’s Digital Officer Is Done With AI ‘Use Cases’

June 3, 2026

Most travel companies are still cataloguing AI use cases. Air Canada's chief digital officer argues that catalogue is what’s keeping their AI work narrow and shallow.

Hilton’s CIO: Building the AI Trip Planner and Grappling With ‘Tokenomics’

June 3, 2026

A live AI tool with early conversion gains is one Hilton story. The cost of running AI across the wider company is another.

Priceline Gives Penny a Multi-Agent Makeover 

June 3, 2026

Priceline is turning Penny from a single chatbot into an interface for a squad of agents. It's the latest platform turning to multi-agent architecture for travel.

The High Cost of Infinite Search: How AI Agents Break Travel Economics

June 1, 2026

Travel search was built around a useful limit: people eventually stop looking. AI agents don’t. That turns comparison shopping into a cost problem for airlines, intermediaries, metasearch, and hotels trying to keep control of demand.

SKIFT PODCAST NETWORK

Most SaaS companies want to sell you more seats. Mews founder Richard Valtr says that is not the point.

In this clip from Skift Data & AI Summit, Valtr tells Skift CEO Rafat Ali that the only tech that deserves loyalty is tech that drives real outcomes, the kind where customers can say, “We make more money because of this system, and we cannot do this without it.”

A sharp take on what “value” in travel tech should mean in 2026.

SKIFT RESEARCH

How are public travel tech companies performing around the world? The Skift Travel 200 pulls the data you need to know to understand the market. Paid subscribers get full access here.